MIBEPA – IMPORTAÇÃO COMÉRCIO E EXPORTAÇÃO, LDA, (hereinafter referred to as “MIBEPA”) recognizes the fundamental importance of privacy, security and data protection for our customers and partners.

This Privacy Statement informs you of This Privacy Statement informs you of our privacy practices and the choices you can make how we collect and use information about you, including information that may be collected from your online activity and information provided to MIBEPA for recruitment or job opportunity purposes. This Privacy Statement applies to the web pages, domains, services and products belonging to the COMPANY.

This Privacy Statement does not apply to third-party products, services, web pages or social media features that may be accessed through links we provide on MIBEPA services for your convenience and information. Accessing these links takes you outside the MIBEPA services and may result in third parties collecting or sharing information about you. We do not control, endorse or make any representations about these third-party websites or their privacy practices, which may differ from ours. We encourage you to review the privacy policy of any website with which you interact before allowing the collection and use of your personal data.

We process personal data in accordance with the law and with transparency and fairness towards you. Our data processing activities are carried out: i) with your consent; ii) in order to fulfill our obligations to you; iii) for the legitimate purpose of carrying out our business and promoting a seamless customer experience; iv) otherwise in accordance with the law.

Notification and choice of data use

We are transparent and provide you with clear notification of the types of personal data collected and the purposes for which they are collected and processed. We will not use personal data for purposes that are incompatible with these principles, our Privacy Statement or specific notices associated with the COMPANY’s services

Data access

We provide you with reasonable access along with the ability to review, correct, modify or delete the personal data you have shared with us.

Data integrity and purpose limitation

We only use personal data for the purposes described at the time of collection or for additional purposes compatible with the law. We take reasonable steps to ensure that personal data is accurate, complete and up-to-date.

Data security

To protect personal data from unauthorized use or disclosure, we implement information security controls in our own operations and offer market-leading products and solutions with high levels of data security protection.

Liability for subsequent transfers

We recognize our potential liability for transfers of personal data to third parties. Personal data will only be shared when third parties are contractually obliged to offer equivalent levels of protection.

We collect and use personal data to manage your relationship with MIBEPA and to serve you better by better by personalizing your experience and interaction with us. Examples of how we may use your data include:

Transaction support

Help complete transactions, manage your account, process payments, organize shipments and deliveries.

Administrative communications

Communicating with you about MIBEPA ‘s services. Examples of administrative communications may include responses to your questions or requests, notifications with security reminders or applicable corporate updates related to mergers, acquisitions or disposals.

Security

Maintain the integrity and security of our websites, products, features and services and prevent and detect security threats, fraud or other criminal or malicious activity that may compromise your information. When you interact with us, we will also take reasonable steps to verify your identity, such as requesting a password and user ID, before granting access to your personal data. We may also maintain additional security measures, such as CCTV, to protect our physical locations.

Commercial operations

Conducting normal business operations, including recruitment, verifying your identity, carrying out commercial and analytical research, reporting and business management and staff training.

Advertising

Offer personalized promotional offers from MIBEPA and other selected partner websites.

Compliance with the law

Compliance with applicable laws, regulations, court decisions, government law enforcement requests, to properly operate our services and products and to protect ourselves, our users and our customers and to resolve any conflicts with customers.

Personal data is any information that personally identifies you, or from which you can be directly or indirectly identified. We may collect your personal data through your use of MIBEPA services or during conversations or correspondence with MIBEPA representatives. The personal data we collect from you depends on the nature of your interaction with us and may include the following:

Information you provide directly

Contact details – We may collect personal and/or business contact details including your name, surname, postal address, telephone number, fax number, email address and other similar contact information.

Account data – We collect information about how purchased or subscribed to MIBEPA services, billing history and any other information related to your account.

Security credential data – We collect user IDs, passwords , passwordhints -and similar security information required for authentication and access to MIBEPA accounts.

Social media data – We may provide social media features that allow you to share information with your social networks and interact with us on various social media sites. Use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites you use to make sure you understand the information that may be collected, used and shared by those sites.

Other uniquely identifying information – Examples of other information we may collect from you include information you provide when you interact with our services in person, online, by phone or email. You are not obliged to share the personal data we ask for, but if you choose not to share the information, in some cases we may not be able to give you a specific answer to a question you may have.

Information automatically collected about your use of the COMPANY’s services

Website navigation data – We collect information about your visits to and activity on our MIBEPA web pages and applications including the content (and any advertising) you view and interact with, the address of the web page you came from and other clickstream behavior such as the pages you viewed, the links you clicked. Some of this information is collected using Automatic Data Collection Tools, which include cookies, web beacons and embedded web links.

Information from third-party sources

We may also acquire data from third-party sources that we believe to be credible and that are publicly available or available on a commercial basis. This information may include personal data such as your name, address, email address, preferences, interests and certain demographic data. For example, personal data may be collected when you access our apps via social media login (e.g. when you log in to our apps using Facebook or other social media credentials). The basic details we receive may depend on the privacy settings of your social media account.

Where necessary, we may also use information provided by you or your employer, together with information available from public domain sources, both online and offline.

MIBEPA does not knowingly collect information from children in accordance with local law, and does not direct its web pages or mobile applications to children.

To prevent unauthorized disclosure or access and to ensure the appropriate use of your information, we use appropriate physical, technical and administrative procedures to safeguard the information we collect and process. MIBEPA keeps data to the extent required or permitted by by law and for as long as the data continues to serve a legitimate purpose.

We will share your personal data as follows:

Share with service providers

We engage service providers to manage or support certain aspects of our business operations on our behalf. These service providers may be in other global locations and may provide services, customer support, order fulfillment, product delivery, content personalization, advertising and marketing activities (including digital and personalized advertising), IT services, email services, data hosting, debt collection and management or support of MIBEPA’s websites. Our service providers are contractually obliged to safeguard any personal data they receive from us and are prohibited from using personal data for any purpose other than to provide the services in accordance with MIBEPA’s instructions. We also take steps to provide adequate protection for any transfers of your personal data in accordance with applicable law.

Compliance with the law

We may also share your personal data when we believe, in good faith, that we have an obligation to: i) respond to duly authorized requests for information from law enforcement agencies, regulators, courts, and other public authorities, including to meet national security or other law enforcement requirements; ii) comply with any law, regulation, court notice, or court order; iii) investigate and help prevent security threats, fraud, or other criminal or malicious activity; iv) enforce/protect the rights and property of MIBEPA; v) protect the rights or personal safety of MIBEPA, our employees, and third parties.

You have the option of subscribing to communications from us and you can select how these communications are delivered – e.g., by post, e-mail, telephone, fax, mobile device or online.

You can make or change your choices about subscribing to general communications at the point of data collection or using other methods that are described in the following sections. These options do not apply to communications that are primarily for the purpose of administering the completion of orders, contracts, support or other administrative notifications and relating to transactions where the primary purpose of these communications is not promotional in nature.

Subscription communications

Subscription communications include email newsletters , etc. which may be expressly requested by you or which you have consented to receive. Once you have requested these communications, you can opt out of receiving them by using one of the following methods:

– Select the “opt-out” or “unsubscribe” link in the email or follow the instructions included in each email communication

– Return to the web page(s) where you initially registered your preferences and follow the instructions for unsubscribing. You can access many MIBEPA subscriptions on the web page of the subscriber’s choice.

– Please contact our Data Protection Officer via the Data Protection Department. Give your name, contact information and specific relevant information about the MIBEPA subscriptions or marketing you wish to stop receiving.

General communications

Our general communications provide information about products, services and/or support. This may include information about new products or services, special offers and personalized content.

You can opt out of receiving these general communications by using one of the following methods:

– Select the “Opt-out” or”Unsubscribe” link in the email or follow the instructions included in each email communication.

– Please contact our Data Protection Officer via the Data Protection Department. Give your name, contact information and specific relevant information about your privacy preferences

We use cookies, web beacons and other similar technologies (collectively “Automatic Data Collection Tools”). We do this to improve your user experience and enable personalized features and content, optimize our marketing ads and allow advertising companies to help us serve ads across the Internet. You can find more information about Automatic Data Collection Tools at: www.allaboutcookies.org.

Our use of cookies

Cookies are text files containing small amounts of information that are transferred to your device, or more technically, to the browser you use on that device, when you visit a website. The entity that places the cookies on your browser can then read the information in that cookie that you set. Cookies are usually classified as “session cookies”, which do not remain on your device after you close your browser, or as “persistent cookies”, which usually remain on your device until you delete them or they expire.

Different cookies are used to perform different functions, which we explain below:

We use cookies that are essential – Some cookies are essential to enable you to move between our websites and use their features, such as accessing secure areas of the website. Without these cookies, we cannot enable appropriate content based on the type of device you use.

We use cookies to remember your choices – These cookies allow us to remember the choices you have made on our web pages (such as your preferred language or the region you are in) and to offer improved and more personalized features. These cookies may also be used to remember changes you have made to the size and font of text and other parts of the web pages that you can customize. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information these cookies collect can be anonymized and they cannot track your browsing activity on our web pages.

We use cookies to personalize your experience – We also use cookies to personalize your experience by the way our web pages behave and look, by the information we infer from your behaviour on our web pages or by the information we may already have about you because you are, for example, a registered customer. These cookies can be used to personalize our services received by you or the content, look and feel that we convey to you in subsequent sessions on our web pages. For example, if you personalize web pages, or register for products or services, a cookie helps the web page server remember your specific information. The next time you visit our web pages, the information you previously provided can be retrieved so that you can easily use the features of the web page you previously chose. If you regularly use more than one device or computer, we may turn on cookies so that you still receive a personalized online experience. We can also customize the information you see based on what we already know about you, so that you spend less time searching for things. With the use of cookies, each visitor to our site can have a web experience that is unique to them.

We use cookies for performance and analytical purposes – We use our own cookies and/or third-party cookies and other identifiers (such as web beacons) to see how you use our web pages and services, in order to improve their performance and develop them according to the preferences of our customers and visitors. For example, cookies and web beacons may be used to: test different designs and to ensure that we maintain a consistent look and feel across our web pages; track and provide trend analysis on how our users interact with our web pages and communications; track errors and measure the effectiveness of our promotional campaigns. We use Google Analytics from Google Inc., for example, to track website usage and activity.

In accordance with the above, we would like to inform you that we currently use the following cookies:

Where applicable, we ask for your consent to the use of cookies and other Automatic Data Collection Tools. Data Collection Tools that store or access information on your device.

Cookies

If you do not want to allow any cookies or if you only want to allow the use of certain cookies, please check your browser settings. You can also use your browser settings to withdraw your consent to our use of cookies at any time and delete cookies that have already been set. The help menu of your browser or the website www.allaboutcookies.org contains comprehensive information about the opt-out process in different browsers.

Please note that by disabling certain categories of cookies you may be prevented from accessing certain features of our websites or certain content and features may become unavailable.

If you have any questions about our use of cookies, you can contact the Data Protection Department.

If you don’t want us to collect information about the links you click on, you can:

– Change your choice about how you receive communications from us (i.e. choose a text-based version of the message when available) or choose not to click on links in the emails we send;

You have the right to access any personal data that you have provided to us or that we hold about you. In addition, you have the right to withdraw any consent previously granted or to request the correction, modification, restriction, anonymization or deletion of your personal data and to request an explanation of the processing. In certain cases, your request may be rejected on the basis of a legitimate exception, such as where the provision of the information would reveal the personal data of another person or where we are legally prevented from disclosing that information.

Contact us

We value your opinion. If you have any questions about our Privacy Statement, the collection and use of your data or a possible breach of local privacy laws, please contact us:

Data Protection Department

EN 1 / IC 2, Km 132,5 – Ponte da Madalena

2420-191 Colmeias

Leiria

Portugal

Email: rgpd@mibepa.com

All communications will be treated confidentially. Upon receipt of your communication, our representative will contact you, within a reasonable time to respond to your questions or concerns. We want to ensure that your questions are resolved in a timely manner.

If we are unable to resolve your concerns, you have the right to contact your local supervisory authority.

If we modify our Privacy Statement, we will post the revised statement here with an updated revision date. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending you an email or posting a notice on our corporate website and/or social media pages before the changes take effect. This Privacy Statement was last updated on June 2018.